Fraud Blocker

Welcome

It is our honor to host you during this two-day event, which is dedicated to discussing innovation, collaboration, and excellence in the insurance industry.

We are thrilled to host our event at a Two Michelin Key Hotel – the prestigious Commodore Perry Estate, Auberge Resorts Collection in Austin Texas.

This page is your single source for all details about this event – check back for more information!

 

Goal / Objectives:

Goal: To gather valuable insights from key insurance industry partners to continuously enhance our services and ensure we are exceeding customer expectations in every aspect of restoration.

Objectives:

  • Listen to feedback by providing an open forum for partners to share their experiences and offer constructive feedback on our services, processes, and communication.
  • Identify Areas for Improvement by gaining a deeper understanding of client needs and pain points to refine and improve service delivery.
  • Strengthen Relationships by fostering stronger partnerships with the insurance industry through active collaboration and transparent communication.
  • Innovate for the Future by gathering ideas and suggestions from insurance partners to help us stay ahead of industry trends and deliver cutting-edge solutions.
  • Commit to Accountability by demonstrating our commitment to continuous improvement by using feedback to set measurable goals and take actionable steps toward better service.

Agenda

26 Wednesday, February

6:00PM – 9:00PM:
Happy Hour
Mansion Dining Room

27 Thursday, February

7:15AM – 8:15AM:
Breakfast at Lutie’s

8:30AM – 10:45AM: Session 1
Stakeholder Alignment Problem:  The end user, insurance parties and restoration company have conflicting agendas.  What methods can we employ to align the parties and work towards a shared solution? 

10:45AM – 11:00AM: Morning Break  

11:00AM – 12:30PM: Session 2
Effective Communication Challenge:  Most surveys identify communication as the single greatest issue during a restoration project, but few can articulate what good looks like.  What is the best practice that addresses market priorities, prevents policyholder alienation, ensures scope alignment, minimizes business interruption, and sets clear expectations regarding coverages? 

12:30PM – 1:30PM: Lunch Break

1:30PM – 3:00PM: Session 3
Pricing Disputes: The industry has created pricing tension between parties that is creating negative behaviors and inefficiencies.  What measures can be taken between parties to better align restoration pricing with industry and insurance guidelines to proactively prevent disputes while driving the best cost outcomes? 

3:00PM – 3:30PM: Afternoon Break

3:30PM – 5:00PM: Session 4
Timelines Continue to Extend: The average timeline from an initial claim to final payment is extending by weeks every year.  How can we better partner through documentation and an efficient project closeout process to meet industry standards, streamline approvals, reduce the overall timeline, and prevent project dissatisfaction on both sides?

6:00PM:
Dinner at Geraldine’s
605 Davis St, Austin, TX 78701

28 Friday, February

8:00AM – 9:00AM:
Breakfast at Lutie’s

Closing Remarks

 

 

 

Hosts

Our BluSky Executives look forward to this time with you!

Todd Richardson,
Chief Commercial Officer

As Chief Commercial Officer, Todd is responsible for leading all growth and market positioning activities for BluSky, including enhancing our capabilities to service large enterprise clients with complex needs.

Dan Flangan,
Chief Sales Officer

As an owner and CSO for BluSky, Dan leads the company’s sales and business development initiatives. He has been with BluSky since 2007 and is currently a part of the Senior Leadership Team. Dan has a unique background of experience that he has been able to use to benefit BluSky. He gained valuable experience on the technical side of the restoration industry as an independent adjuster for Eberl Claim Service. There he handled commercial and residential property claims throughout the country as a top producer for five years.

Jason Cain,
Executive Vice President

Jason is an expert in the industry with more than 16 years of service. His professional knowledge is a culmination of experience in property loss damage assessment and project management, profit center management and operations, sales and business development, industry certifications and affiliations, and continuing education. Jason is Certified Restorer #625, as designated by Restoration Industry Association, which is a certification program that is widely recognized as the pre-eminent training program in damage repair.

Ashley Fullenkamp,
Vice President – Insurance Services
Ashley began her restoration career at Disaster One in 2008 as a business development manager in Atlanta. After the merger of Disaster One and BluSky in 2017, she continued in the same role until she was promoted to a national business development manager in January 2019.  In her new role as as vice president of insurance services, Ashley will be leading a team of national business development managers for insurance accounts.  Her experience in restoration and expertise in the insurance marketplace makes her a perfect fit to lead this team.  The new team will partner with BluSky offices to grow relationships with insurance adjusters, brokers, and consultants.  When not working, Ashley enjoys spending time with boyfriend Robert and their 2 dogs, watching sports, and boating on the lake in the Atlanta area.

Derek Ewigleben,
Vice President Sales – Operations
Derek started in the industry as an insurance adjuster in 2006, spent some time working for another contractor, and finally came to BluSky in 2013 as a project director – and later – as vice president of the Fort Collins office.  Derek then became one of the first national project directors at BluSky.  In his new role, Derek will lead the CAT response team, ensuring excellence in sales, operations, response, customer service, and safety.  He will also handle time and material budgeting, cost tracking, and production rate improvement, among many other things. Derek lives in the Denver area with his wife Brittany and two daughters.  In his free time, Derek loves saltwater fishing, riding side by sides and camping.

Katy Nance,
National Business Development Manager
Katy started her career in restoration in 2014. After being with BluSky for 6+ years, Katy moved to our National Business Development Team working with our offices and teams in the East. With a strong understanding and focus on Insurance Services, she helps ensure a quality and consistent Customer Experience on BluSky projects across the country.

Kaci Franklin,
National Business Development Manager
Kaci began her career in restoration in 2011. She joined BluSky in 2013 as a Business Development Manager in Denver, Colorado. After two years in a regional role, she was promoted to the national team, so she can focus her efforts on serving clients and partners on a larger scale. Kaci has spent her entire career in restoration working to build relationships with insurance brokers, carriers, and adjusters, in order to be the best restoration partner for them.

Attending

We look forward to welcoming you to Austin!

Michael Sumrall

McGriff

Andrew Richards

Halliwell

Kristie Townley

Lockton

Megan Alavarces

EPIC Insurance Brokers

Dan Robinette

McClarens

Tommy Le

Hanover

Greg Heiges

YA Group

Jason Keen

Sedgwick

Ryan Evans

DBI

Rick Whitworth

YA Group

Kristin Kronick

Alliant

Tony Milo

Newman

Clay Humphries

Charles Taylor

Tonya Sewell

Crawford

Tom Pipala

Lockton

Scot D'Arbonne

McClarens

Annette Tarquinio

Engle Martin

Meeting place

Commodore Perry Estate
4100 Red River St
Austin, TX 78751
(866) 976-4312

*To book your flights please reach out to Emily Garcia: [email protected] or (224) 423-1216.

If you need assistance with hotel or transportation to and from the airport, please fill out the contact form on this page, or reach out to: [email protected] or (224) 423-1216.

Uber Voucher Redemption Instructions:
To ensure smooth travel to and from the event, we are offering Uber vouchers for your convenience. To redeem your voucher:

  1. Open the Uber app on your mobile device.
  2. Go to the “Wallet” section.
  3. Tap “Add Payment Method” and select “Add Promo Code.”
  4. Enter the provided promo code in the box.
  5. Your credit will automatically be applied to your next Uber ride to or from the event.

Contact Us If You Have Any Questions:

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